Cookie Policy

Last updated: 01/12/2025

This policy explains how CivicLearn and LifeInTheUKTestSupport.co.uk use cookies and similar technologies to ensure proper website functionality and to improve the user experience.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They allow the site to recognise your device, remember preferences, and provide essential functionality.

2. Types of cookies we use

The Platform may use the following categories:

2.1. Strictly necessary cookies

These cookies are essential for the website to function correctly and cannot be disabled. They are used, for example, to:

• maintain user sessions;
• support login mechanisms (such as magic-link authentication);
• ensure platform security and stability.

2.2. Performance and analytics cookies

These cookies collect anonymised information about how the website is used, allowing us to improve content and performance. Examples include:

• traffic and page view statistics;
• identification of technical issues;
• aggregated analysis of user behaviour.

We do not use advertising cookies and do not carry out personalised tracking or profiling.

2.3. Functional cookies

These cookies remember voluntary preferences (such as language selection) to improve the user experience.

3. Third-party cookies

Certain service providers may place cookies on our behalf, particularly for:

• security and performance (for example, services provided by Cloudflare);
• payment processing (Stripe may place technical cookies required for the checkout process).

All third-party providers are carefully selected to ensure compliance with applicable data protection requirements.

4. How can you manage cookies?

You can control or delete cookies through your browser settings. For example, you can:

• block all cookies;
• allow only certain categories;
• receive a warning before a cookie is stored.

Please note that disabling strictly necessary cookies may affect the functionality of the Platform.

5. Updates to this Cookie Policy

We may update this Cookie Policy when technical or legal changes make it necessary. The most recent version will always be available on this page.

If you have questions about cookies, please contact us at: [email protected].